Terms & Conditions - TruTripper

TruTripper

 

TruCredit Reward Scheme – Terms and Conditions

 

Membership of the TruCredit Reward Scheme is subject to the following conditions ("TruCredit Terms and Conditions"). Any bookings made resulting from the TruCredit Rewards Scheme shall also be subject to the TruTripper Booking Terms and Conditions which can be found here.

 

The TruCredit Reward Scheme is operated by My Fly Page Limited t/a TruTripper (“we”, “us”, “our”, “TruTripper”). References in these TruCredit Terms and Conditions to "you" and "your" are to the individual member of the TruCredit Reward Scheme.

1.              The TruCredit Reward Scheme

1.1           A TruCredit is a reward that you will receive from TruTripper when completing certain ‘actions’ (such as making a booking or sharing a review) as more fully set out in clause 3, below.

1.2           Once obtained, TruCredits can be redeemed against services advertised for sale on www.trutripper.com (the “TruTripper Website”), subject to the conditions set out in the remainder in these TruCredit Terms and Conditions.

 

1.3           The TruCredit Reward Scheme is offered at the absolute and sole discretion of TruTripper. We reserve the right to change, remove, substitute or add to the TruCredits available through the TruCredit Reward Scheme. No representation is made that any particular TruCredit(s) will be available for any period of time or at any time, either as publicised or at all. All TruCredits or other rewards offered are at all times subject to availability.

 

2.              Registering for a TruTripper Members Account

 

2.1           To join the TruCredit Reward Scheme and begin earning TruCredits, you must register for a TruTripper Members Account via the TruTripper Website. We reserve the right at our discretion to refuse any application for a TruTripper Members Account.

 

2.2           In order to register for a TruTripper Members Account and begin earning TruCredits, you must be at least 18 years of age and a resident in the United Kingdom.

 

3.              Earning TruCredits

 

3.1           TruCredits may be earned in accordance with and subject to the qualification criteria set out in this Clause 3 and the remainder of the TruCredit Terms and Conditions.

 

3.2           The maximum amount of TruCredits that you can earn for writing TruReviews and ‘sharing’ such TruReviews on a Qualifying Social Media Website shall be £100 worth of TruCredits, regardless of the number of TruReviews written or shares completed. You will not be awarded TruCredits exceeding this amount for writing TruReviews only under any circumstances.

 

3.3           Wherever you are required to ‘share’ a booking or a TruReview on a Qualifying Social Media Website in order to qualify for TruCredits, the following conditions will apply:

 

3.3.1      you must first ‘follow’ or ‘add’ (as appropriate) the TruTripper account on the Qualifying Social Media Platform in question so that TruTripper may verify the share prior to any TruCredits being awarded; and

 

3.3.2      you must have a minimum of 50 ‘friends’ or ‘followers’ attributed to the social media account that shares the booking or TruReview;

 

3.3.3      you must also use the widget provided on the TruTripper website in order to share the booking or TruReview, to enable TruTripper to provide you with a unique link and, therefore, track / validate the share.

 

3.4               In addition to the criteria and conditions set out above, the following TruCredits shall be awarded in the following way and subject to the following Qualification Criteria:

 

Action

 

Qualification Criteria

 

TruCredits Awarded

 

Make and review a hotel or a flight and hotel booking.

The booking made must include a hotel. TruCredits will not be accrued where the booking is for a flight only or for a flight and a transfer. The booking must be paid in full, you must have travelled and an approved TruReview must be made and published on the TruTripper website.

 

Once the qualification criteria has been met, TruCredits will be awarded to the value of 2% of total booking value.

‘Share’ a booking that you have made, on a Qualifying Social Media Website.

Your ‘share’ must take place on a Qualifying Social Media Website (as set out in Clause 3.2). A TruCredit will only be awarded once per booking, per social media channel, regardless of the number of times the booking is ‘shared’ via that channel.

 

Once the qualification criteria has been met, 5 TruCredits will be awarded, per Qualifying Social Media Website.

‘Share’ a TruReview on a Qualifying Social Media Website.

Your ‘share’ must take place on a Qualifying Social Media Website (as set out in Clause 3.2). TruCredits will only be awarded once per review, per social media channel, regardless of the number of times the review is shared via that channel. TruCredits will only be rewarded in relation to ‘shares’ of approved TruReviews which are made and published on the TruTripper website.

 

Once the qualification criteria has been met, 5 TruCredits will be awarded, per social media channel.

Refer a booker - when a booking is made as a result of a booking or TruReview that you have ‘shared’ on a Qualifying Social Media Website.

The booking made as a direct result of your share on a Qualifying Social Media Website must include a hotel, TruCredits will not be accrued for flight only bookings. The booking made as a direct result of your share must be paid in full.

 

For a booking to be made as a direct result of your share it is a strict requirement that the individual making the booking must follow the link in your social media post and must accept cookies when using the TruTripper website, to ensure that we can track and validate any such booking.

 

Once the qualification criteria has been met, TruCredits to the value of 2% of total booking value will be awarded.

Leave a TruReview on the TruTripper Website

An approved TruReview must be made and published on the TruTripper Website. The TruReview must relate to services that you have booked and used via the TruTripper Website. TruCredits will only be awarded once per unique TruReview.

 

Once the qualification criteria has been met, 5 TruCredits will be awarded.

Make and review a flight only booking

Your flight only booking must be made via the TruTripper Website, the booking must be paid in full and you must have travelled and an approved TruReview must be made and published on the TruTripper website.

 

Once the qualification criteria has been met, 5 TruCredits will be awarded.

Make and review a car hire booking

Your car hire booking must be made via the TruTripper website. Your booking must be for car hire only, and will not be valid if it includes a flight. Your car hire booking must be paid in full and you must have travelled and an approved TruReview must be made and published on the TruTripper website

 

Once the qualification criteria has been met, TruCredits to the value of 2% of total booking value will be awarded.

Make and review a transfer booking

Your transfer booking must be made via the TruTripper website. Your booking must be for a transfer only, and will not be valid if it is made alongside a flight booking. Your transfer booking must be paid in full and you must have travelled and an approved TruReview must be made and published on the TruTripper website

 

Once the qualification criteria has been met, TruCredits to the value of 2% of total booking value will be awarded.

 

3.5           For the purposes of this clause 3 and the remainder of the TruCredit Terms and Conditions references to Qualifying Social Media Websites shall be to the following websites:

 

i.       Facebook;

ii.      Twitter;

 

 

3.6           TruCredits may take up to 14 days to appear on your TruTripper Members Account, once earned.

 

4.              Redeeming or Spending TruCredits

 

4.1           TruCredits may be redeemed via the TruTripper Website, in the following way and subject to the following restrictions:

 

Spending Options

 

Restrictions

 

Redeem TruCredits against flight only bookings

TruCredits may be redeemed against the fare element of any flight only bookings, TruCredits are not redeemable against any taxes, fees or ancillary charges incurred in a flight only booking.

 

Redeem TruCredits against hotel only or flight and hotel booking

TruCredits may only be redeemed up to the maximum value of any such booking. TruCredits may not be redeemed against any taxes, fees or ancillary charges incurred in the hotel only booking.

 

Redeem TruCredits against a car hire booking

TruCredits may only be redeemed up to the maximum value of any car hire booking. TruCredits may not be redeemed against any taxes, fees or ancillary charges incurred in the car hire booking.

 

 

4.2           No ‘black-out’ dates apply to the redemption of TruCredits. TruCredits may be redeemed at any time, providing that the TruCredit Terms and Conditions are adhered to.

 

4.3           When you redeem TruCredits as part of any booking with us, any further TruCredits that you earn in relation to that booking will be calculated on the value of the booking, less the TruCredits originally redeemed. In other words, TruCredits shall not be earned on any TruCredit spend.

 

5.              Value of a TruCredit

 

5.1           The value of a TruCredit shall always be such a sum as is stipulated in this Clause 5 of the TruCredit Terms and Conditions, at the time you seek to redeem any TruCredits. We reserve the right to amend the value of a TruCredit at our sole discretion, from time to time.

 

5.2           The current value redemption of a TruCredit is: 1 TruCredit = £1.00.

 

6.              Refund of TruCredits

 

6.1           Where TruCredits have been redeemed in full or part payment of any booking, those TruCredits will only be refunded to you where the booking itself is refundable, as per the TruTripper Booking Terms and Conditions in force at the time the booking was made.

 

6.2           If you cancel any booking paid in full or part with TruCredits, any refund that you are entitled to as a result of your cancellation shall be made in the same proportion to the method of payment originally used. By way of example, if you make a booking whereby you pay the cost 50% in TruCredits and 50% in cash, any refunds due will similarly be paid on a 50% TruCredit, 50% cash basis.

 

7.              Expiry of TruCredits

 

7.1           The TruCredits that you have earned will only expire where no TruCredits have been earned or redeemed in any calendar year.

 

7.2           Where no TruCredits are earned or redeemed in a calendar year, all previously earned TruCredits will expire and will no longer be capable of redemption.

 

8.              No Cash Alternative

 

8.1           TruCredits shall have no cash value outside of the TruTripper Website.

 

8.2           Please Note: No cash alternative will be offered by us in place of or in exchange for any TruCredits.

 

9.              Liability

 

9.1           Nothing in these TruCredit Terms and Conditions shall exclude or limit our liability for any death or any personal injury caused by our negligence or that of any of our employees providing they were at the time acting within the course of their employment with us.

 

9.2           We shall not be liable to you if for any reason beyond our reasonable control, you are prevented from accessing any rights detailed under the TruCredit Reward Scheme.

 

9.3           We shall not be liable for any tax, fees, charges or other payments of any description which you may incur or be required to pay as a result of or in connection with any TruCredit(s) obtained and/or redeemed by you under the TruCredit Reward Scheme.

 

9.4           Any liability to taxation arising from or in connection with the provision of any and all such TruCredit(s) shall be your sole responsibility.

 

10.           General

 

10.1        If there is any reason to believe that there has been a breach of these TruCredit Terms and Conditions, we may, at our sole discretion, reserve the right to exclude you from participating in the TruCredit Reward Scheme.

 

10.2        If, in our sole discretion, we have reason to believe that a TruTripper Members Account is being abused or fraudulently used then we reserve the right to immediately suspend access to the TruTripper Members Account and to freeze any TruCredits earned for such a period as we see fit. If, acting reasonably, we are unable to discount the possibility of abuse or fraudulent use, we reserve the right to delete the TruTripper Members Account and void any TruCredits earned.

 

10.3        We reserve the right to hold void, suspend, cancel, or amend the TruCredit Reward Scheme, at our sole discretion.

 

10.4        The TruCredit Terms and Conditions may be modified, added to, withdrawn and/or substituted, in whole or part, at any time with or without prior notice at our sole and absolute discretion. Such amended conditions will be communicated to you via the TruTripper Website. The most recent TruCredit Terms and Conditions supersede and replace all previous versions.

 

10.5        These TruCredit Terms and Conditions and any agreement to which they apply are governed in all respects by English law. We both agree that any dispute, claim or other matter which arises between us out of or in connection with your contract or booking will be dealt with by the Courts of England and Wales only.

 

 

 


 

 

ACCEPT COOKIESTo give you the best possible experience, this site uses cookies. Using this site means you agree to our use of cookies. We have published a cookies policy, which you should read to find out more about the cookies we use. View cookies policy.